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Riverhouse Retreats

Riverhouse Retreats: Automating a 10-Room Operation

One owner, ten rooms, zero booking headaches

AutomationChannel ManagementGuest Experience
87%
Time Saved
on admin
0
Double Bookings
since launch
< 5 min
Response Time
average
4.9
Guest Rating
stars
1

The Challenge

As a solo operator managing 10 unique rooms, the owner was spending 4+ hours daily on booking management, calendar syncing, and guest communications. Manual processes led to double-bookings and missed inquiries.
2

The Solution

We deployed Tamu with iCal sync across all OTA channels, automated guest messaging workflows, and a unified calendar view. The owner now manages everything from a single dashboard with mobile-first design.

The Results

Administrative time dropped from 4 hours to 30 minutes daily. Zero double-bookings since implementation. Guest satisfaction scores improved by 28% due to faster response times.
"I got my weekends back. Tamu handles the bookings while I focus on making guests feel at home."
S

Sarah Lim

Owner, Riverhouse Retreats

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Riverhouse Retreats: Automating a 10-Room Operation | Tamu Case Study