Skip to main content

Help Center

Find answers to common questions about Tamu. Can't find what you're looking for? Contact our support team.

🚀

Getting Started

📅

Bookings

💰

Payments

🏠

Property Setup

⚙️

Technical

Still Need Help?

Our dedicated support team is here to help you get the most out of Tamu.

Email Support

support@tamuhq.com

Response time: typically within 24 hours

Support Hours

9:00 AM - 6:00 PM MYT

Monday - Saturday

Closed on Sundays and Malaysian public holidays

Urgent Issues

For urgent issues affecting your bookings, reach out immediately and mention "URGENT" in your subject line.

Submit a Ticket

We'll respond to your ticket within 24 business hours